Legal
Privacy Policy
Effective date: January 1, 2025 · Last updated: March 2025
Roxy Boxer Kennel Club ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it.
1. Information We Collect
When you use our website, submit an inquiry form, or contact us, we may collect:
• Name, email address, and phone number you provide voluntarily
• The dog(s) you expressed interest in
• Your general location (city/state) for delivery purposes
• Browser type and pages visited (via standard server logs)
We do not collect payment card details directly — all payments are handled through secure third-party processors.
2. How We Use Your Information
We use the information you provide solely to:
• Respond to your inquiries about available dogs
• Process and coordinate your order and delivery
• Send you updates about your dog during transit
• Follow up after sale as part of our after-sale support commitment
• Occasionally inform you of new arrivals or promotions (only if you opt in)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. WhatsApp & External Messaging
If you contact us via WhatsApp, your messages are governed by WhatsApp's own Privacy Policy (Meta Platforms, Inc.). We use WhatsApp strictly for customer communication and do not store those conversations on our servers.
4. Data Retention
We retain your contact information and order history for up to 2 years after your last interaction with us, primarily to provide after-sale support. You may request deletion of your data at any time by emailing us.
5. Cookies
Our website may use essential cookies to maintain basic site functionality. We do not use tracking cookies or advertising cookies. No third-party analytics services collect your data through our site.
6. Data Security
We take reasonable measures to protect your information, including HTTPS encryption on all pages. However, no method of internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.
7. Children's Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
8. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for communications at any time
To exercise any of these rights, email us at info@roxypuppyclub.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.
10. Contact
If you have any questions about this Privacy Policy, contact us at:
Roxy Boxer Kennel Club
Houston, Texas
Email: info@roxypuppyclub.com
Phone: +1 (201) 250-1993